Pitchforks and Torches and Mob Scenes, Oh My

Paperlessness is next to Godliness, or something like that. In a world where you risk your life and limb with bloody paper cuts and letter opener stab wounds, you do what you can to reduce the paperage.

I no longer watch how high my check numbers climb (unlike my pageload views), because I'm all about the online banking now. I don't want to see any more paper bills if given the option.

So when Citibank offered their "All-Electronic Program", I jumped at the chance to reduce my inbox.

This was a few months ago. And yes, I no longer receive a monthly statement in the mail. What I do keep receiving every month is a paper letter that states the following:

Your Citibank statement is now available online. This notification is part of the All-Electronic Program you enrolled in to receive your statements online only instead of in the mail.

At the end of the letter, they hope I continue to enjoy the many benefits of the All-Electronic Program.

Are they referring to the All-Electronic Program that keeps mailing me paper notifications every month? On paper? In the mail? That All-Electronic Program?

What part of "All-Electronic" replaces a statement with a different piece of paper telling me that they are no longer sending me that other piece of paper?


Any fellow Citibank cardholders interested in a consumer vigilante justice movement here?



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1. For adding Nanny Goats to her blog roll, and
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